Purchase Terms and Conditions

SHIPPING: If The College of Family Physicians of Canada (CFPC) has your product(s) in stock, we will email you a shipping notice confirming that the items have shipped and are en route to you; that notice is our acceptance of your order. In-stock orders normally ship within five business days of placing your order. Out-of-stock orders will ship once the item is back in stock. We will send you the shipping notice once the item is back in stock and has been shipped. How soon you receive the product(s) depends on the shipping method you have chosen.

You may contact us at:
The College of Family Physicians of Canada
2630 Skymark Ave.
Mississauga, Ontario
1-800-387-6197, select 1 + ext 279
 [email protected]


We reserve the right at any time to reject, correct, cancel, or terminate any order for any reason whatsoever. If the price of any product you order was incorrectly displayed on our website, we will provide you with an opportunity to place an order at the correct price.

Your properly completed and delivered order form constitutes your offer to purchase the products or services referenced in your order. Your order will be deemed to be accepted only if and when we send a shipping notice to your email address. That shipping notice email constitutes our acceptance of your order and forms a legally binding contract with The College of Family Physicians of Canada.

The total price of your order will be charged to your method of payment when our shipping notice has been sent to your email address. If you wish to cancel an order, you may request a cancellation by calling 1-800-387-6197  and selecting 1 and ext 279. However, we may not receive and process your cancellation request before we accept and ship your order, in which case your cancellation request may not be effective. If for any reason you are not completely satisfied with a product you have purchased, you may return it according to our Returns and Exchanges policy.

We rely on the information you provide through the website, including registration information (name and email address), payment information (credit card numbers and expiration dates), and transaction-related information, which must be true, accurate, current, and complete. You will be solely responsible and liable for any and all loss, damage, and additional costs that you, we, or any other person may incur as a result of your submission of any false, incorrect, or incomplete information or your failure to update your registration information and payment information within 30 days of any change.

1. YOUR ACCEPTANCE OF THIS AGREEMENT

This is an Agreement between you and all persons you represent (and for purposes of this Agreement, "person" includes natural persons and any type of incorporated or unincorporated entity) and The College of Family Physicians of Canada regarding your access to and use of the CFPC.ca website and all content, information, products, and services available on or through the website (collectively, the "website").
Each time you use the website you signify your acceptance and agreement, and the acceptance and agreement of any person you purport to represent, to be bound by this Agreement as it then reads, and you represent and warrant that you have the legal authority to agree to and accept this Agreement on behalf of yourself and any person you purport to represent. If you do not agree with each provision of this Agreement, or you are not authorized to agree to and accept this Agreement on behalf of the person you purport to represent, you may not access or use the website. The website is for convenience and informational purposes only and is not intended to convey advice or recommendations, or an offer to sell any product or service.

2. MISPRINTS AND ERRORS, PRODUCT AVAILABILITY AND PRICES

The CFPC endeavours to provide current and accurate information on the Website. However, misprints, errors, inaccuracies, omissions (including incorrect specifications for products) or other errors may sometimes occur. The CFPC cannot guarantee that products and services advertised on the Website will be available when ordered or thereafter. The CFPC does not warrant that the content of the Website including, without limitation, product descriptions or photographs, is accurate or complete.
The CFPC reserves the right to: (a) correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; (b) change at any time the products and services advertised or made available for sale on the Website, the prices, fees, charges and specifications of such products and services, any promotional offers and any other Website content without any notice or liability to you or any other person; (c) reject, correct, cancel or terminate any order, including accepted orders for any reason and (d) limit quantities available for sale or sold.
All prices and other amounts appearing on the Website are quoted in Canadian dollars.

3. YOUR INFORMATION

All information you provide through the Website, including registration information (name and email address), payment information (credit card numbers and expiration dates), and transaction-related information, must be true, accurate, current and complete. The CFPC will rely on the information you provide. You will be solely responsible and liable for any and all loss, damage, and additional costs that you, The CFPC or any other person may incur as a result of your submission of any false, incorrect or incomplete information.

4. DISCLAIMERS, LIABILITY EXCLUSIONS/LIMITATIONS AND INDEMNITY

DISCLAIMERS

YOUR ACCESS TO AND USE OF THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AND INCLUDING WITHOUT LIMITATION IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF OR RELATING TO ACCURACY, ACCESSIBILITY, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, PERFORMANCE OR DURABILITY, ALL OF WHICH ARE DISCLAIMED BY THE CFPC TO THE FULLEST EXTENT PERMITTED BY LAW.

LIABILITY EXCLUSIONS
THE COLLEGE OF FAMILY PHYSICIANS OF CANADA  AND ITS PROVIDERS WILL NEVER BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY LOSS OR DAMAGE ARISING FROM, CONNECTED WITH, OR RELATING TO THE WEBSITE OR THIS AGREEMENT INCLUDING BUT NOT LIMITED TO LOSS OF DATA, BUSINESS, MARKETS, SAVINGS, INCOME, PROFITS, USE, PRODUCTION, REPUTATION OR GOODWILL, ANTICIPATED OR OTHERWISE, OR ECONOMIC LOSS, UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER THEORY OR LAW OR EQUITY), REGARDLESS OF ANY NEGLIGENCE OR OTHER FAULT OR WRONGDOING (INCLUDING WITHOUT LIMITATION GROSS NEGLIGENCE AND FUNDAMENTAL BREACH) BY THE CFPC OR ANY PERSON FOR WHOM THE CFPC IS RESPONSIBLE, AND EVEN IF THE CFPC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE BEING INCURRED.

ACKNOWLEDGEMENT AND EXCLUSION BY STATUTE IN CERTAIN JURISDICTIONS

THE EXCLUSION OF CERTAIN WARRANTIES AND THE LIMITATION OF CERTAIN LIABILITIES IS PROHIBITED IN SOME JURISDICTIONS. THESE STATUTORY PROHIBITIONS MAY APPLY TO YOU.

5. OTHER SITES/RESOURCES

For your convenience, the Website may include links or references to other Internet sites or resources and businesses operated by other persons (collectively "Other Sites"). Other Sites are independent from The CFPC, and The CFPC has no responsibility or liability for or control over Other Sites, their business, goods, services, or content. The CFPC does not sponsor or endorse Other Sites or their business, goods, services, or content, unless expressly indicated in writing. Your use of Other Sites and your dealings with the owners or operators of Other Sites is at your own risk, and you will not make any claim against The CFPC arising from, connected with, or relating to your use of Other Sites or your dealings with the owners or operators of Other Sites. As between you and The CFPC, this Agreement, with all necessary modifications, applies to your access and use of any Other Sites and their business, goods, services and content.


6. TERMINATION

Notwithstanding any other provision of this Agreement, The CFPC may, in its discretion change, discontinue, modify, restrict, suspend or terminate the Website or any part of it without any notice or liability to you or any other person. The CFPC may, in its discretion and for its convenience at any time immediately terminate, temporarily or permanently, this Agreement or your permission to access and use the Website without any notice or liability to you or any other person.

If this Agreement or your permission to access or use all or any part of the Website is terminated for any reason, then this Agreement and all other then existing agreements between you and The CFPC will continue to apply and be binding upon you regarding your prior access to and use of the Website, and anything connected with, relating to or arising therefrom.